Welcome Pack
WELCOME BROCHURE - TO ADD
Reception documents to add?
Registration form
Please ensure all registration forms are returned by Tuesday 5th May.
Please read the below documents to help you complete the registration form:
Free School Meals and Pupil Premium
ICT and Internet Acceptable Use Policy 2025Home School Agreement Welcome letter and transition information - to addSeptember Term Dates and Transition Information
Reception will have three days of staggered timings, during which they are not able to use Crafticubs breakfast and afterschool club.
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Start time |
Home time |
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Thursday 3rd September |
Group 1 9:00-11:00am (Can arrive from 8:45am if dropping off siblings)
Group 2 1:00 -3:00 pm
Parents drop and go at classroom door. |
This will be dependant on your group. Your child’s group will be confirmed w/c 8th June. |
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Friday 4th September |
8.35-8:40am Children will have lunch at school. Children can arrive anytime between these times. Parents drop and go at classroom door. |
1:00pm
Parents pick up from the classroom door.
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Monday 7th September |
8.35-8:40am Children will have lunch at school. Children can arrive anytime between these times. Parents drop and go at classroom door. |
2pm
Parents pick up from the classroom door.
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Tuesday 9th September onwards |
8.35-8:40am Children will have lunch at school. Children free-flow into their classroom. Parents drop and go at classroom door. |
3.15pm
Parents pick up from the classroom door at normal home time. |
Our School Day (After the Reception Transition Period)
8.30am The school gates will open
8.35am Doors Open and all children 'free-flow' into school by themselves for registration. Members of the leadership team will be on the playgrounds to supervise.
KS2 (years 3-6) parents 'drop and go' at the gate (onto the playground) from 8.35am.
KS1 (years R-2) parents 'drop and go' at the classroom doors at 8.35am.
8.40am Lessons begin.
8:50am Doors will be closed and gates locked. Entry after this time must be through the school office to ensure that children are added to the Fire Register.
3.15pm School ends.
PE Days
September PE days will be confirmed in July.
Trainers for PE must be black material.
What is Pioneers? The Pioneer Scheme for Reception, Y1 and Y2 focuses on outdoor learning - it incorporates outdoor learning activities (similar to forest school), environmental education, field studies and outdoor skills, all linked to the curriculum. For example, children will take part in nature scavenger hunts, den-building, creating environmental art and sculptures. They will have the opportunity to interact with a natural landscape and each other to develop social and technical skills whilst also developing confidence and independence.
Uniform
Please refer to the below School Unform guide:
Eaton Primary School Uniform 26-27
School uniform can be purchased from Stevenson on Ber Street, Norwich - https://www.stevensons.co.uk
Please note that you do not have to purchase uniform with our school logo on, children can wear the burgundy uniform from any uniform shop/supermarket (Matalan & Marks and Spencer's both sell burgundy jumpers/cardigans.
The PTA also sell second hand uniform in school for a small donation and will have uniform on sale at the Parent Information session on Wednesday 17th June. For uniform throughout the academic term you may email eatonpta@gmail.com with the sizes you require.
Children are encouraged to not bring a large rucksack for belongings unless required. Ideally they will bring a small rucksack/book bag to take home their reading books.
School Dinners
The booking and payment of school lunches can be completed via our external caterer THE PANTRY. We will supply them with your contact details (from your registration form) and they will then contact you via your email address to register. Please note that the Pantry only allow for one associated login per child.
School dinners must be booked or cancelled by 9am each day. Children in Reception to Y2 will be entitled to free school meals, but these must still be pre-booked via The Pantry.
If you forget to book a school dinner then your child will be issued a 'safe' meal of plain jacket potato and fruit.
When you register your child you will be asked to let them know of any allergies and they can then arrange a Special Diet Menu.
The School Office are unable to view or amend dinner orders. Please contact THE PANTRY Customer Service Team Monday to Friday 7am to 4.30pm on 020 8813 7040, or email office@thepantrycatering.co.uk stating your child's name and school.
How to Order School Dinners Flyer
Arbor Parent Portal
Once your child has been registered on our systems we will send you a welcome link to the Arbor Parent Portal. The majority of communication you receive will be via email, however we will send out time-sensitive updates and 'head bump' messages as notifications and you can only receive these if you download the app from the Google Play or Apple Store and turn your notifications on.
The Arbor parent portal can be used to:
- Parent's Evening appointments
- Consent and payment of school trips
- Booking of extra-curricular clubs
- Booking of Crafticubs breakfast and afterschool club
- Update student and parent contact details
Arbor Parent Portal and Parent App Guide
What communication will I receive from school?
We sent out termly headteacher newsletters with the upcoming termly calendar of events.
Every Friday we email home ‘The Friday Bell’ which includes a summary of the next week's events as well as new information and a summary of what children have been learning each week. We strongly recommend you refer to this newsletter as it will also cover the PE days and Clubs, making note of any changes.
All newsletters can be accessed here: Eaton Primary School - Newsletters
As a school we also publish a selection of photo's from school trips on our Facebook and Instagram pages. Only children with external permissions will be included and no names will be mentioned.
Please always state your child’s full name and class when communicating with the school as this helps to speed up responses. You can email the office via office@eatonprimary.org.uk
How do I book into Crafticubs?
Our Crafticubs team run a breakfast and afterschool club (ASC)
Crafticubs Prospectus 2026-2027
Term Time - Monday to Friday
Breakfast Club: 7.30am - 8.40am
Sessions for Breakfast Club are £4.20
After School Club: 3.15pm - 6pm
Sessions for After School Club are £10
We do accept payments via the governments tax-free childcare scheme that will save you 20% on the above prices. Please note, if paying by Childcare Vouchers through the Government website this can take up to four weeks to reach our payment systems. Therefore please allow sufficient time when making payments in this way to ensure you are not in arrears.
Guide to applying for tax-free childcare
Bookings are to be made via the Arbor Parent Portal (under CLUBS). For September starters you will receive further booking information in July.
Cancellations and on the day bookings
Please note, that you must email office@eatonprimary.org.uk to cancel any bookings. Breakfast club bookings must be cancelled by midnight prior to the session and afterschool club must be cancelled by 8am on the day. After this time bookings are non-refundable as we plan our staff cover based on the number of pupils expected to attend.
Arbor does not allow for bookings to be made on the day so you will need to contact the School Office if you require a last minute booking. We will advise if we have space and then ask you to make payment prior to the session.
Further Crafticubs information can be found here: Eaton Primary School - Breakfast and After School Clubs
What do I do if another adult is collecting my child?
If your child is being collected by anyone other than a parent, then please advise the office of this via email or telephone and preferably before 2pm.
On your registration form we will ask for names of emergency contacts who are able to collect your child at any time. If you wish to add an adult ad-hoc then please email the School Office.
Please always state your child’s full name and class when communicating with the school as this helps to speed up responses. You can email the office via office@eatonprimary.org.uk
What does my child need to bring?
We ask that your child brings a water bottle to school every day. All children will be provided with a fruit snack at breaktime and milk if under 5 years old.
If you are ordering a hot dinner you need to do this by 9am via The Pantry Catering, or send your child with a home packed lunch. These should include an ice pack and ensure that their are no nuts or sesame products.
Children do spend a portion of their time outside every day so we request that you always send a coat/sunhat if appropriate.
Please ensure all belongings are named.
What do I do if my child requires medication?
For any ongoing needs please ensure that you list these on your registration form and our first aider will then be in touch to complete a Medical Care Plan. For ad-hoc medication you will need to complete a 'Medicine Administer Form' at the School Office before this can be prescribed.
Please refer to https://www.eatonprimary.org.uk/Medicines/ for more information and a copy of the form.
What do I do if my child is unwell?
Should your child not be able to attend school at any point, please email or call the school office before 8:30am to advise us of this.
We can then mark their absence on our register, Please note we will not be able to cancel any pre-booked lunches so you will have to do this directly on The Pantry website to avoid any charges.
What if we need time off for a non-sickness absence?
All leaves of absences that are non-sickness related require a Leave of Absence form to be submitted at least two weeks in advance.
Copies can be found here: Eaton Primary School - Forms
Please read the below information regarding Norfolk County Council's Penalty Notices regarding School Absences.
NCC Penalty Notices - Guide for Parents 2025-26
What do I do if my child is running late?
The school gates are locked at 8:50am and any arrivals after this time must enter through the School Office so we can ensure they are added to the fire register.
If your child has not arrived by 9am and we have not received notification of illness, absence or appointment, then we will start calling emergency contacts.
Therefore if you know you are running late and will not arrive by 9am, we would appreciate a call/email so we can note this down.
If you will be absent due to an appointment, we will require evidence of this to be able to change the register code to 'Medical'.
What extra-curricular clubs could my child join?
Our school hosts a number of extra-curricular clubs which are managed by external companies. These may change for the Autumn Term and information on what clubs are available to Reception will be sent to you in July.
Click here to see what clubs we currently offer: Clubs - Eaton Primary School.